IT support tailored to your internal and external users

IT outsourcing involves delegating all or part of your IT services to an external provider. This model offers companies access to specialized expertise while reducing costs.

Advantages :

  • Cost reduction: Save on the costs associated with an internal IT team.

  • Specialized expertise: Access certified technicians who are up to date on the latest technologies.

  • Scalability: Adjust your IT needs as your company growth.

  • Availability 24/7

Expertise covering various IT environments

silver iMac
silver iMac
A person in a hoodie is sitting at a desk using a computer monitor. The screen displays coding software, and there is a closed laptop on a stand next to the monitor. The desk is organized, with a potted plant on the right and a small speaker on the left. The person is interacting with the computer using a wireless keyboard and mouse.
A person in a hoodie is sitting at a desk using a computer monitor. The screen displays coding software, and there is a closed laptop on a stand next to the monitor. The desk is organized, with a potted plant on the right and a small speaker on the left. The person is interacting with the computer using a wireless keyboard and mouse.
a dell laptop computer with a red screen
a dell laptop computer with a red screen
A person is concentrated on working with cables connected to a server rack in a dimly lit environment. The focus is on their hands and the server equipment, suggesting a technical task.
A person is concentrated on working with cables connected to a server rack in a dimly lit environment. The focus is on their hands and the server equipment, suggesting a technical task.
Business applications
  • Support for CRM, ERP and industry specific applications

Windows Environment

  • Troubleshooting performance issues and malfunctions

  • Network configuration (VPN, file sharing).

  • Managing permissions and access.

  • Help with troubleshooting hardware errors,

  • iCloud configuration and backup issues.

Microsoft Office 365
  • Assistance for administration and management of office 365 (Administration, synchronization, file errors).

Network and Security
  • VPN configuration, firewall, threat management and data protection.

Why choose ARLENTIS

1. Flexible and remote service

2. Support for internal and external users: We offer full support for your teams and your customers.

3. Bilingual technicians available: We speak French and English, and are available at any time to meet your needs.

4. Optimization of resources and costs, benefit from competitive rates with the possibility of evolving our services according to your needs.

★★★★★